TERMS OF SHIPMENT


Terms of Shipment

Last updated: 2025/10/09

Thank you for shopping with meadowry.
These Terms of Shipment explain how we process, ship, and deliver your order.
By placing an order on our website, you agree to the following shipping terms.

1. Order Processing

  • Orders are processed within 1–5 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed the next business day.

  • In rare cases (high demand, peak seasons), processing time may extend slightly.

2. Shipping Methods & Delivery Time

We partner with reliable international couriers to deliver your order safely.

Estimated Delivery Time

  • Standard Shipping: 7–30 business days

Delivery times may vary depending on:

  • Destination country

  • Customs clearance

  • Local courier efficiency

  • Unexpected delays (weather, holidays, etc.)

3. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery address

  • Shipping method selected

  • Package weight and size

Free shipping may apply during promotional events.

4. Tracking Information

  • A tracking number will be provided once your order has been shipped.

  • Tracking updates may take 24–72 hours to appear in the system.

  • Some regions may have limited tracking visibility depending on local carriers.

5. Customs, Duties & Taxes

  • International shipments may be subject to import taxes, customs duties, or handling fees.

  • These charges are the responsibility of the customer.

  • Customs policies vary by country; please check your local customs office for details.

  • meadowry is not responsible for delays caused by customs procedures.

6. Undeliverable or Returned Packages

Your package may be returned to us if:

  • The shipping address is incorrect or incomplete

  • The courier cannot reach the recipient

  • The package is unclaimed at the local delivery office

If a package is returned due to customer error, customers may be responsible for:

  • Re-shipping fees

  • Any return shipping charges imposed by the carrier

We will notify you if your package is returned to our facility.

7. Lost or Delayed Shipments

If your order is significantly delayed or appears lost:

  • Contact us at 154890000@qq.com with your order number

  • We will investigate with the courier and provide an update

If a shipment is confirmed lost, we will offer:

  • A replacement, or

  • A full refund

8. Damaged Packages

If your order arrives damaged:

  • Take photos of the package and product

  • Contact us within 7 days of delivery

  • We will arrange a replacement or refund depending on the situation

9. Address Changes

  • Address updates can only be made before the order is shipped.

  • Once shipped, we cannot modify the address.

  • Please double-check your information before checkout.

10. Contact Us

For shipping inquiries, please email:

154890000@qq.com
Store name: meadowry